Two weeks ago, I switched to the new Yahoo! Mail that is supposed to take on Google, and I'm regretting it bitterly. The Search function works maybe one time out of ten; and I need search desperately because of a personal quirk: I don't maintain a contacts list or an address book. It's silly, I know, but I fear sending out a virus to friends through the account. The only way to prevent this from happening, as far as I can tell, is not to have a folder of addresses that the virus can access.
Absent an address book, I depend on the Search function to help me out every day. Without it, I'm left trawling through 14000 mails seeking the addresses I need. It's been a nightmare because I've had to send out invites to dozens of people for an event in Delhi tomorrow. Luckily Facebook's functioning well. Small mercies.
Back when I worked in a dotcom, Yahoo! was what every website aspired to be. Now we ask how the company could ever have been a dominant force in tech, the way we wonder how Britain ever managed to rule the world.